Buy with confidence! As a collector you want to be sure you are buying only authentic memorabilia, that is why we offer a 100% money back authenticity guarantee! With 99.9% of our signed memorabilia acquired during a signing we ran or participated in (the other .1% acquired from trusted partners), you can rest assured what we sell is authentic! All of our signed memorabilia come with a tamper proof hologram and Certificate of Authenticity. Our holograms are either silver (round) or oval (white). We are globally recognized as an authorized authentication company.
Here is what you can expect with your authentic item, depending on date acquired there are 2 TSE possibilities:
|Certificate of Authenticity||Tamper Proof Holograms|
Occasionally we will have a third party authenticator, like JSA or PSA/DNA. In the circumstances their applicable holograms and Certificates will be provided.
Orders will ship within 2-5 business days of being received, unless otherwise noted. Unless otherwise requested, most orders ship via USPS First Class, Priority, or Parcel Post mail. We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Total Sports Enterprises, LLC or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
We will gladly accept the return of any licensed or unsigned item due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. In order for TSE to accept and process a return of signed items ALL authentication materials (hologram and Certificate of Authenticity) MUST be present. There are NO EXCEPTIONS. Any shipping costs associated with returned items will be the responsibility of the customer.
To initiate a return, please send an email to firstname.lastname@example.org. Be sure to include your order number, the item you'd like to return, and the reason for the return.
Customers can return their Deebo products, if within 30 days of purchase, and request a refund, for the garment(s) only - shipping chargers will not be refunded. You can, at your cost, send back your unwanted DEEBO items to the address below. PLEASE NOTE: we will NOT refund ANY item that has been washed, worn or otherwise unsellable. This determination is at the sole discretion of TSE. If an item is deemed unsellable, you will be contacted, and you can request to have the item shipped back. The cost of shipping the item back is solely the responsibility of the customer. If you choose to have your item(s) shipped back, we will bill you for the shipping charges. Once paid your item will be shipped back to you. If your item is deemed to be sellable, you will be refunded within 3-4 business days of receipt of your items(s).
Total Sports Enterprises
Attn: DEEBO Returns
100 Robinson Centre Dr
Pittsburgh, PA 15205
Authenticity! TSE either exclusively represents or has professional relationships with all of your favorite Steelers, Penguins and Pirates. The vast majority of the items we sell were signed in our presence, either at public signings we held or private signings we attended. All of this is to provide you with not only the lowest prices, but products and inscriptions found nowhere else.
“Get all my autographed stuff from TSE. Great staff and great offerings. ”
- Rick R.
“As an avid collector of Pittsburgh memorabilia, I really appreciate what TSE has done for me! ”
- Karl W.
“Ordered an autographed picture on Sunday and received it today. Thank you! ”
- Donnie S.