Frequently Asked Questions

Is my personal information shared?

3/1/2011 by TSE Shops
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to kee

What is your order acceptance policy?

3/1/2011 by TSE Shop
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Sample Store reserves the right at any time after receipt of your order to acce

Which methods of payment do you accept?

3/1/2011 by TSE Shop
We accept the following credit cards: Visa, MasterCard, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number yo

How long does it take for my order to ship?

3/1/2011 by TSE Shop
Orders will ship within two - five business days of being received unless otherwise noted, provided the product ordered is in stock. Most orders ship via USPS First Class, Priority, or Parcel Post mail.

The item I want is out of stock or on back order. When will it become available?

3/1/2011 by TSE Shop
We will ship your product as it becomes available. Usually, products ship the same day if ordered by 5:00PM , or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. How

I've ordered several items. Will they all ship together?

3/1/2011 by TSE Shop
For a multiple product order, we will make every attempt to ship all items contained in the order at the same time. Products that are purchased with Pre-sale items will be held until that Pre-sale item becomes available, if within a reasonable amount

Will I be charged tax on my order?

3/1/2011 by TSE Shop
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.

What is your return policy?

3/1/2011 by TSE Shop
We will gladly accept the return of an item due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Any shipping costs associated with returned items will be the responsibility of the customer.

Listing or Price Errors

3/1/2011 by TSE Shop
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect pr

Disclaimer

3/1/2011 by TSE Shop
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright © 2006,

Other Conditions

3/1/2011 by TSE Shops
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Sample Store. signs them or not. We reserve the right to make changes to this site and these Conditions at any time.

Autograph placement and / or ink color is different than pictured?

3/29/2016 by Todd Murphy
We do our best to properly display exactly what the product will look like but the sheer number of products, signings and different signing situation does not allow completely accurate representations 100% of the time. We do the best we can but sign
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